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Hardware and Software Issues and Resolutions

How to Easily Resolve the Most Common Remote Conferencing Software Issues

April 13, 2020 — HelpCloud Resolution No Video or Audio on ZoomHow to Stop ‘Zoombombing’Other Zoom IssuesCisco Webex IssuesGoToMeeting IssuesGeneral TipsJust about everyone is working from home these days if they’re able to. Unless you’re in an essential business, chances are you’re …

How to Tell If Your Windows 10 Computer Has a Virus

November 18, 2019 — HelpCloud Resolution There’s a hidden danger to your computer, and it could be on your system already. It lurks in the dark corners of the Internet, only coming out to infect computers and steal information. Governments deal with it frequently. It’s brought large …

Can’t Open Photos with .AAE File Extension – Transferring Photos from iPhone to Windows with a USB Cable – iOS 8 and Later, OS X 10.10 and Later

September 3, 2019 — HelpCloud Internal Solution If you notice .AAE files showing up in your folder while you’re trying to transfer your photos on a Windows, you probably have either an iOS 8 or later, or OS X 10.10 and later. Unfortunately, they provide no way to change or fix these files to allow you …

DCIM Folder Shows Empty: transferring Android photos to a Windows PC

August 23, 2019 — HelpCloud Internal Solution If you’re attempting to transfer photos from your Android device to a computer with a Windows operating system and find the PC shows that your DCIM Folder is empty when you go and open the folder, give these troubleshooting methods a try. They are ranked …

Troubleshooting failed driver or software installations for HP Printers

May 31, 2019 — HelpCloud Internal Solution https://h30434.www3.hp.com/t5/Printer-Software-and-Drivers/Printer-Driver-won-t-install/td-p/6463739 Good source for troubleshooting Failed driver or software installations.

5 of the Most Common Scanner Issues and How to Fix Them

May 8, 2019 — HelpCloud Resolution When you need to scan something quickly, you want your devices to work properly. Of course, technology doesn’t always cooperate, especially when you seem to need it most. There are many things that can go wrong during the scanning process. Depending on …

Proxy Setting Stuck on 127.0.0.1:8080

March 22, 2019 — HelpCloud Internal Solution Proxy setting stuck on 127.0.0.1:8080: First, delete the proxy file in the registry under the “Internet Options” folder:Open and Run regedit as administratorNavigate to: [ComputerHKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionInternet …

5 Printers to Consider for Your Home and How to Fix Their Most Common Problems

September 11, 2018 — HelpCloud Resolution In his book ” The Paradox of Choice – Why More Is Less,” Barry Schwartz, an American psychologist, talks about how shoppers have higher levels of anxiety when they have more products to choose from. Schwartz’s paradox of choice principle directly …

How to Keep Your Computer Healthy, Happy and Running Smoothly

July 14, 2018 — HelpCloud Resolution If you ask an expert, they’ll tell you a new PC or Mac is generally useful for three to five years before it needs to be replaced. However, if you ask around, you might find that some of your acquaintances have had the same laptop or desktop for seven or …

Is Your Internet Running Slowly? Here’s How to Quickly Fix Your Wi-Fi Connection

April 13, 2018 — HelpCloud Resolution Back in the day, the only way to connect one technological device to another was to run a cable between them. Today, things are very different, especially when it comes to the internet. If you’re wondering why your internet connection is slow and how to …