Your Resolution is One HelpCloud Search Away
HelpCloud offers a variety of services but with all of our focus on one mission: providing you with a solution for your tech issue. When our search engine can’t help you find what you need then you can rely on human interaction and supplemental support services available through HelpCloud.
One Search – Many Sources
HelpCloud Search was created to produce results that directs the searcher (you) to qualified results in a variety of mediums so as to fit every users learning type. The blocks of content you see on the search engine results pages are organized as following:
*Note: some of these functionalities are still in development but will soon be released
Your Go-To Tech Resolution Hub
HelpCloud Tech Support Membership
The best in comprehensive care
Background image: A HelpCloud Customer Service Agent smiling and wearing a headset and HelpCloud shirt
Membership with HelpCloud Tech Support includes a comprehensive support package that keeps your data and devices secure and safe while also providing unlimited 24/7 go-to support. You can call in or chat with us directly from your computer’s desktop and we will help you resolve your issue.
Our membership is month-to-month with no contractual obligation, you can cancel at any time. Those that purchase our annual membership receive priority support when they call in or chat with us in addition to two months of service waived at the purchase.
The package for this membership includes:
HelpCloud partners with EZShield®
Services include: Dark Web Monitoring, Credit Monitoring, Online Identity Vault™, Fully-managed restoration services with 1-on-1 care in the event that you experience identity theft, End2End Defense® 32-step restoration process, 24/7 live support
Price for HelpCloud Tech Support month-to-month Premium Membership: $29.97 monthly
Price for HelpCloud Tech Support annual Premium Membership: $299.70 yearly
Learn more about legitimate remote technical support memberships here.
Remote support at its best
Background image: senior man having video call on tablet pc at home
Some issues are one-time problems and you may not be interested in our month-to-month membership. Our Technician by-the-hour service allows you to connect with us and, no matter the issue, if we can fix it then you’ll only pay our hourly fee of $75 per hour.
Technician by-the-hour Services Include:
We can help you with setting up a new phone, email account setup and recovery, adjust app permissions for better security and privacy, browser setup and configuration, device performance optimization, printer troubleshooting and setup, minor router and WiFi support, new computer and monitor setup, speaker and headset troubleshooting, keyboard, mouse, and smart device troubleshooting, plus more!
HelpCloud Partners and Affiliates
Our Screened and Approved Partner and Affiliate Products
HelpCloud Search will allow for affiliates to present their products and services that are appropriate and applicable to the user’s resolution intent. The product will be linked on the search engine results page when applicable to the search terms. If interested, email firstname.lastname@example.org to further inquire on how to become an affiliate or partner.