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Technology Services

How do “Pick-lists” work in Salesforce

August 7, 2020 — HelpCloud Internal Solution Pick-lists work in a system for allowing Salesforce users to be given simplified and standardized values to select from. They can be used for guiding users to the values they need to make data entry quick and easy. They’re not recommended to be used for …

How to Use Remote Connect to Provide Basic Remote Tech Support: Connect Remotely to Help Relatives and Neighbors

April 2, 2020 — HelpCloud Resolution Table of Contents: What is Remote Tech SupportWhat Remote Access Software Should I Use?A Warning: Using Remote Access Software WiselyCommon Tech Issues Fixable via Remote SupportHow to Connect with Remote Access SoftwareCommon Issues When Connecting with …

How to Best Use Remote Tech Support During Self-Isolation or Quarantine

March 30, 2020 — HelpCloud Resolution Because of the recent worldwide outbreak of COVID-19, much of the world has been forced to stay inside and stay away from other people. For those in high-risk populations, maintaining this social distance is very important. Despite all this, many aspects …

iDrive: What It Is, What It’s Used for and How to Set It Up

March 23, 2020 — HelpCloud Resolution What is iDrive and Why to Use itiDrive Setup on a PC or MaciDrive Setup on a Android or iPhoneCommon Troubleshooting with iDriveRegardless of whether you use a desktop computer, a tablet, a smartphone or several of these devices, there is no denying that …

Give the Gift of Tech Support

February 20, 2020 — HelpCloud Insight Is 24/7 consumer tech support right for you or a loved one?The best remote tech support membership for consumersHave peace of mind knowing that you or a loved one can reach out to a professional technician 24/7 for any at-home tech issue. We are a locally …

HelpCloud’s 2019 in Review

December 18, 2019 — HelpCloud Resolution 2019 is by far our best year here at HelpCloud. Well, it’s our only year, so that was an easy decision. This year we are so excited to have launched HelpCloud. The brainstorming and forming of HelpCloud started in August of 2018. Seven months later we …

The Right to Repair Electronics

September 26, 2019 — HelpCloud Resolution The right to repair refers to both an idea as well as proposed legislation that allows a consumer to repair, modify, and improve the devices they have purchased and own rather than being forced into using the manufacturer’s limited approved repair …

HostGator Services

July 31, 2019 — HelpCloud Product Solution HelpCloud is an affiliate marketer for HostGator. By clicking on these links or ads we will receive a small commission if you purchase HostGator products on their website. Check us out on HostGator here. What is HostGatorDeciding on a web hosting provider …

HelpCloud Tech Support Membership: how to cancel or renew

July 24, 2019 — HelpCloud Insight How to Cancel Your HelpCloud Membership:As covered in our Terms and Conditions Section 13, to cancel and discontinue your monthly membership, you submit a request to discontinue service via email to support@helpcloud.com or call (800) 813-5977. Or you can …

Email Login Help

July 23, 2019 — HelpCloud Insight Account Recovery ServicesCan’t Access Your Email Account?HelpCloud can help you get into your email account! Many users use HelpCloud Search to find help when they want to get back into their email. Oftentimes, this is because you forget your email …