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Software Issues and Resolutions

Adobe Acrobat Reader DC: No longer running/opening PDF’s

March 12, 2020 — HelpCloud Internal Solution Method 1: Uninstall Acrobat Reader DC in the Control panel Restart the computer, and follow the link below to re-download Acrobat Reader DC https://get.adobe.com/reader/ Install the Adobe Acrobat Reader DC again, and if it doesn’t work from there …

How to fix error “No mapping between account names and security IDs”

March 12, 2020 — HelpCloud Internal Solution Method one:Hold down CTRL and the ALT keys then press the DELETE key found above your arrow keys. (CRTL+ALT+DELETE)On the screen presented next use the “Sign out” option there and resign to resolve this issue.If this didn’t work then proceed …