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Smartphones Mobile Devices and Apps

Missing Photos – Transferring Photos from iPhone to Windows

September 3, 2019 — HelpCloud Internal Solution If you have an iPhone and you’re trying to transfer your photos, videos and other data to another device via USB or another means, you might find that a single file or more has not transferred successfully. Check out the following troubleshooting methods …

How to Safely View Apple Live Photos on Windows OS PC

August 16, 2019 — HelpCloud Internal Solution Live Photos was a new feature first introduced by Apple iOS with the iPhone 6s and iPhone 6s Plus. Similar to a GIF, they aren’t a video but they aren’t a picture either. There are 2 ways you can view these types of files on a computer with a Windows OS …

iPhone Storage is Empty when Transferring Photos from iPhone to Windows

August 16, 2019 — HelpCloud Internal Solution If you’re attempting to transfer photos and other files from your iOS device (iPhone) to a computer with a Windows operating system and find that the PC doesn’t show anything is saved on the iOS device, check out these troubleshooting tips below: Check …

PC Does Not Recognize Mobile Device (when attempting to transfer files)

August 8, 2019 — HelpCloud Internal Solution Whether you’re connecting your phone or any other mobile device to transfer photos, videos, or any file type, you may find that computer doesn’t recognize the device when you connect the smartphone to a computer, laptop or tablet. Your phone may also …

How to Use Adobe Premiere Rush on Your Smartphone

June 6, 2019 — HelpCloud Resolution Capturing and editing great video footage is difficult, no matter what type of content you’re creating. Whether you’re making videos for fun on social media, professionally, or your family’s personal archives, you have to know how to work with several …

EZShield’s Mobile Defense Suite™

May 3, 2019 — HelpCloud Product Solution HelpCloud is an affiliate marketer for EZShield Mobile Defense Suite. By clicking on these links we will receive a small commission if you purchase this product. Why Consider EZShield Mobile Defense Suite™?Secure your most important information Daily …

3 Ways to Transfer (or Sync) Your iPhone Media Files to Your Mac

May 2, 2019 — HelpCloud Resolution iPhone cameras are so advanced they allow users to easily snap images and shoot videos like pros. Before you start capturing away, though, there are a few tips that can help ensure you get beautiful shots. First, learn how to use the iPhone camera …

SIM Card is not from Verizon Wireless – Unable to Download System Updates for Android

April 17, 2019 — HelpCloud Internal Solution You can get an error like this when switching to a new provider with the same phone. In this specific case, the user switched from Verizon to T-Mobile. After switching you may need to update the settings for the Network Mode. If, after going through these …

The Samsung Galaxy S9: The Most Common User Issues and How to Fix Them

April 8, 2019 — HelpCloud Resolution The Samsung Galaxy is worth all the praises it receives and more. To keep it short, Samsung is known for its design,software and innovative camera technology. With an infinity screen, seamlessbutton interaction and two speakers on either end of the …

How to See Android Apps That Track Location and How to Deactivate the Permission

April 2, 2019 — HelpCloud Resolution The Global Positioning System (GPS) is an interesting technology. GPS uses signals from orbiting satellites to access a GPS-enabled device’s location. Alone, GPS is a pretty powerful tool. When GPS is used in conjunction with another tool, however, like …