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Smartphones Mobile Devices and Apps

How to Set Up a VPN On Your Smartphone (Plus, Why You Need One In the First Place)

May 17, 2021 — HelpCloud Resolution Privacy is becoming more and more of an issue in the world today. Before the days of smartphones and laptops, when the old box computers were still an enigma to most, you didn’t have this constant worry that you were being spied on or that someone was …

How to Safely Download and Update Apps From the Apple App Store and Google Play

January 25, 2021 — HelpCloud Resolution Table of Contents: Install Apps From Android Play StoreInstall Apps From the iPhone App StoreKeep Your Apps UpdatedIdentifying Unsafe and Spying AppsUninstalling Apps on a SmartphoneIn a world that has become increasingly fast-paced and on the move, it …

5 of the Easiest (and Most Effective) Ways to Free Up Space On Your iPhone

August 7, 2020 — HelpCloud Resolution Table of Contents: Delete any Apps that you Don’t NeedClear the Browser CacheClear Out any Unwanted MusicDelete Photos After Saving to the CloudDelete Message Attachments A lack of storage space on your iPhone (iOs) can become quite a common complaint in …

5 Super Simple Ways to Free Up More Space On Your Android Smartphone

August 6, 2020 — HelpCloud Resolution Table of Contents: Uninstall Your Least Used AppsUse the Free-Up-Space ToolClean Out Your CacheDelete any Unnecessary DownloadsStore all Your Photos and Videos OnlineIn just a few short years, we have reached a time when we now live in a world where …

How to Best Prolong the Life of Your Smartphone

July 31, 2020 — HelpCloud Resolution Table of Contents: iPhone Best PracticesiPhone Worst PracticesAndroid Best PracticesAndroid Worst PracticesTaking Care of your Smartphone’s HardwareYour smartphone probably runs your life if you’re like most modern people. With calendars, email, …

How to Fix the Most Common Video Chat Problems On Smartphone Apps

April 20, 2020 — HelpCloud Resolution Table of Contents: FaceTime Issues and ResolutionsWhatsApp Issues and ResolutionsFacebook Messenger Issues and ResolutionsGoogle Duo Issues and ResolutionsGeneral Problems with Video Chat on SmartphonesConnection Issues Give App Permission to Access …

How to Safely Download and Use Apps (While Keeping Your Personal Data Private)

March 16, 2020 — HelpCloud Resolution Online privacy is a much bigger deal than it’s ever been. Recent online privacy hearings like Facebook’s are only the tip of the iceberg. Across the world people are waking up to the reality that many of the apps they use in their day to day lives are …

How to Setup Android Smart Lock

September 27, 2019 — HelpCloud Internal Solution What is Android Smart Lock (aka Google Smart Lock):Android Smart Lock is a feature that provides simpler ways to unlock your phone instead of entering your password or PIN each time. Samsung has 5 different methods you can use to unlock your phone. This …

How to Donate (or Recycle) Your Samsung or iPhone Smartphone

September 16, 2019 — HelpCloud Resolution We all have them, those cell phones (aka smartphones) that are outdated, old or broken. We throw them in the junk drawer because, well, what else are we going to do with them? Throwing them in the trash feels wrong (and it is) but eventually you will need …

Missing Photos – Transferring Photos from iPhone to Windows

September 3, 2019 — HelpCloud Internal Solution If you have an iPhone and you’re trying to transfer your photos, videos and other data to another device via USB or another means, you might find that a single file or more has not transferred successfully. Check out the following troubleshooting methods …