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Smartphones Mobile Devices and Apps

5 of the Easiest (and Most Effective) Ways to Free Up Space On Your iPhone

August 7, 2020 — HelpCloud Resolution Table of Contents: Delete any Apps that you Don’t NeedClear the Browser CacheClear Out any Unwanted MusicDelete Photos After Saving to the CloudDelete Message Attachments A lack of storage space on your iPhone (iOs) can become quite a common complaint in …

5 Super Simple Ways to Free Up More Space On Your Android Smartphone

August 6, 2020 — HelpCloud Resolution Table of Contents: Uninstall Your Least Used AppsUse the Free-Up-Space ToolClean Out Your CacheDelete any Unnecessary DownloadsStore all Your Photos and Videos OnlineIn just a few short years, we have reached a time when we now live in a world where …

How to Best Prolong the Life of Your Smartphone

July 31, 2020 — HelpCloud Resolution Table of Contents: iPhone Best PracticesiPhone Worst PracticesAndroid Best PracticesAndroid Worst PracticesTaking Care of your Smartphone’s HardwareYour smartphone probably runs your life if you’re like most modern people. With calendars, email, …

How to Fix the Most Common Video Chat Problems On Smartphone Apps

April 20, 2020 — HelpCloud Resolution Table of Contents: FaceTime Issues and ResolutionsWhatsApp Issues and ResolutionsFacebook Messenger Issues and ResolutionsGoogle Duo Issues and ResolutionsGeneral Problems with Video Chat on SmartphonesConnection Issues Give App Permission to Access …

How to Safely Download and Use Apps (While Keeping Your Personal Data Private)

March 16, 2020 — HelpCloud Resolution Online privacy is a much bigger deal than it’s ever been. Recent online privacy hearings like Facebook’s are only the tip of the iceberg. Across the world people are waking up to the reality that many of the apps they use in their day to day lives are …

How to Setup Android Smart Lock

September 27, 2019 — HelpCloud Internal Solution What is Android Smart Lock (aka Google Smart Lock):Android Smart Lock is a feature that provides simpler ways to unlock your phone instead of entering your password or PIN each time. Samsung has 5 different methods you can use to unlock your phone. This …

How to Donate (or Recycle) Your Samsung or iPhone Smartphone

September 16, 2019 — HelpCloud Resolution We all have them, those cell phones (aka smartphones) that are outdated, old or broken. We throw them in the junk drawer because, well, what else are we going to do with them? Throwing them in the trash feels wrong (and it is) but eventually you will need …

Missing Photos – Transferring Photos from iPhone to Windows

September 3, 2019 — HelpCloud Internal Solution If you have an iPhone and you’re trying to transfer your photos, videos and other data to another device via USB or another means, you might find that a single file or more has not transferred successfully. Check out the following troubleshooting methods …

How to Safely View Apple Live Photos on Windows OS PC

August 16, 2019 — HelpCloud Internal Solution Live Photos was a new feature first introduced by Apple iOS with the iPhone 6s and iPhone 6s Plus. Similar to a GIF, they aren’t a video but they aren’t a picture either. There are 2 ways you can view these types of files on a computer with a Windows OS …

iPhone Storage is Empty when Transferring Photos from iPhone to Windows

August 16, 2019 — HelpCloud Internal Solution If you’re attempting to transfer photos and other files from your iOS device (iPhone) to a computer with a Windows operating system and find that the PC doesn’t show anything is saved on the iOS device, check out these troubleshooting tips below: Check …