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Operating Systems

Mac Software Updates: What They Are, Why They Matter, and How to Make Them Happen

October 5, 2020 — HelpCloud Resolution Table of Contents: What are macOS Updates?Why macOS Updates MatterHow to Make macOS Updates HappenThe times are a-changin’ and chances are before too long your Mac software will need to as well. Even a computer bought mere months ago needs to be checked …

macOS Parental Controls Explained and How-to Set Them Up

August 11, 2020 — HelpCloud Resolution Table of Contents: (click to jump to section) Parental Controls ExplainedBecoming an Administrator and Adding UsersSetting Up Parental ControlsChanging Parental Controls RemotelyEverywhere we turn these days we see technological advancements in all areas …

How to Best Take Full Advantage of Windows 10 Backup and Recovery Tools

May 26, 2020 — HelpCloud Resolution Table of Contents: Hardware Backups for Windows 10Native Windows 10 Backup OptionsRecovery DrivesAlmost everyone who’s ever used a computer has seen it happen … Maybe a drive failed. Maybe someone permanently deleted a file they shouldn’t have. Or maybe …

Windows 7 End of Life Info: Microsoft will no Longer Support It; Here’s What to Expect

January 27, 2020 — HelpCloud Resolution In 2015, Windows 10 was released. The update was new, exciting and somewhat fancier than previous versions. For one reason or another, many Windows users who were using a previous version of the system didn’t upgrade when 10 was released. In fact, at the …

4 Simple (and Effective) Ways to Back Up Your Mac

January 10, 2020 — HelpCloud Resolution Nearly every computer user has experienced the trauma associated with losing an important document, photo or another item when his or her computer fails. Whether a hard drive crash, malware attack or another event is to blame, losing your important data …

How to Delete or Recover Deleted Files On Windows 10

December 26, 2019 — HelpCloud Resolution Chances are you’ve deleted files from your computer before. With lots of information and limited space, it’s important to keep unneeded files and info off your computer so it can run as smoothly as possible. When you delete a file, whether on purpose or …

How to Switch a Microsoft Account to a Local Account on Windows 10

December 11, 2019 — HelpCloud Internal Solution On a Windows 10, you might notice a big push for you to set up a new Microsoft Account to sign in. When you do this, you’re also creating an email account with Microsoft that you have to use in order to login to your PC. The problem with creating a new …

How to Update Any Windows PC (personal computer)

December 11, 2019 — HelpCloud Internal Solution Start by clicking the Start button in the lower left corner.In the search box, type “Update”.In the list of results, click either ‘Windows Update’ or ‘Check for updates’.Click the number of updates to view individual updates. From here you can …

Update Date and Time – Windows 7

November 8, 2019 — HelpCloud Internal Solution Press your Start menu and type ‘control panel’ Select Control Panel and change the view to “Category” Select Date and Time > Internet Time tab > Change Settings. You may get a UAC prompt asking you to allow, if you receive this press ‘Continue’ In …

How to Open .HEIC Files – Transferring Apple Photos to Windows

September 27, 2019 — HelpCloud Internal Solution High Efficiency Image File Format (HEIC) is a file format type created by Apple. Windows operating systems does not support this file type, which means you won’t be able to open the file if you transfer it to a Windows PC. In order to open these files on …