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Internet Safety and Security

5 of the Most Common VPN Issues and their Fixes

March 21, 2022 — HelpCloud Resolution It doesn’t matter whether you are part of a company or just a private individual, what matters, is that when you go online your data and information are protected. We all want to protect ourselves - whether it is from burglars roaming the …

5 Signs Your Facebook Account is Hacked and How to Best Respond

March 8, 2022 — HelpCloud Resolution Of all the social media sites out there, Facebook has been rated as the most popular by far and has a global reach of 2.9 billion monthly users. Many users share a multitude of private information over Facebook that they wouldn’t share with a room …

Apps, Hackers and Businesses Use Your Devices and Networks to Cryptomine: How to Stop Cryptojacking

January 12, 2022 — HelpCloud Resolution As if ransomware and viruses weren’t enough of a threat already from all those dark web overlords, a new and more covert threat has emerged onto the scene causing a substantial amount of damage to businesses and individuals the world over. The worst of it …

How to Shop Safely Online This Holiday Season (and Keep All Personal Data Private In the Process)

November 8, 2021 — HelpCloud Resolution It’s hard to believe that the holiday season is once again upon us and the mad rush to do last minute shopping is yet again knocking at the door. Only this year we have more to consider when shopping online; not only must we be ever vigilant of online …

How to Change Your DNS Server (and Why Now’s the Time to Do It)

August 2, 2021 — HelpCloud Resolution In a world booming with technology and gadgets, we now don’t even think twice about connecting to the internet or surfing the web, we don’t have to scratch our heads in wonderment at Wi-Fi and wonder what it stands for. All of these things come naturally …

Revisited: How to Best Protect Your Personal, Private, and Financial Information This 2020 Holiday Season

December 7, 2020 — HelpCloud Resolution From schooling to banking, shopping to socializing, pretty much all of this is now done online by the majority of people. Especially banking and shopping. With that being said, it is important that people feel safe and secure whilst taking part in these …

Two-Factor Authentication: What It Is, Why It Matters, and How to Get Started

October 20, 2020 — HelpCloud Resolution Table of Contents: What Is Two-Factor AuthenticationWhy Two-Factor Authentication MattersHow to Set Up and Use Two-Factor AuthenticationSecurity matters now more than ever as the power of the internet has steadily grown, so too has the potential for its …

5 New COVID-19 Pandemic-Driven Scams to Avoid This Upcoming Holiday Season

September 21, 2020 — HelpCloud Resolution Who knew that in just a few months we would be facing such a dramatic change in the way in which we live our lives? Everything seems to have changed so substantially that we now need to approach the future from an entirely different point of view. …

The Costco Scam: What It Looks Like and How to Respond (Even If You’ve Fallen Victim)

July 9, 2020 — HelpCloud Resolution Table of Contents: What is the Costco Refund ScamHow to Recover from Phishing or Ransomware Other Scams Using CostcoHow to Avoid SMS/Text ScamsCostco is one of the nation’s most beloved chains. The wholesale retailer has made a name for itself with …

Tread Lightly: 5 of the Most Common Scams to Avoid During COVID-19

April 27, 2020 — HelpCloud Resolution Table of Contents for Top Scams during Coronavirus: The Infection Notification ScamThe Stimulus Package ScamThe Disease Update ScamThe Flight Cancellation/Refund ScamCoronavirus/COVID-19 Product ScamsCrises tend to bring out the best in people. The news …