The Best in Remote Support:
Connect with any mobile or tablet device, computer or laptop, for tech troubleshooting and resolutions
Background image: A HelpCloud Representative on the phone with a customer, sitting with computers in the background
What is HelpCloud Technician by-the-hour?
Remote support through your mobile or tablet device, computer or laptop. With HelpCloud’s technical support skills and know-how, along with safe and reliable software (LogMeIn Rescue and Rescue Lens), we can help any customer with the ever increasing tech issues that occur as smartphones, tablet devices, hardware and smart devices get more and more advanced.
We connect through trusted software on your mobile or tablet device, computer or laptop, and either let us take control and fix your issue or opt to fix the issue yourself with our instructions. We can also, with the app and your permission, use your camera to see your issue and instruct you what you need to do for a fix. Once we’re finished and everything is fixed: delete the app and no more worries.
Can’t figure out how to resolve and fix your smartphone, tablet, computer, internet issue, printer, scanner, keyboard or smart device issue? Let us help.
Why use HelpCloud Technician by-the-hour?
Most of us experience mobile, hardware, or smart device issues that we either cannot solve or do not have the patience to research and solve. This is why we have a team of experts that specialize in fixing these issues. Call in for your one-time help, no strings attached.
What issues can HelpCloud help resolve?
Phone and Tablet: we can help you with setting up a new phone, email account setup and recovery, adjust app permissions for better security and privacy, browser setup and configuration, and device performance optimization, plus more!
Hardware and Smart Devices: computer, laptop, printer troubleshooting and setup, minor router and WiFi support, new computer and monitor setup, speaker and headset troubleshooting, keyboard, mouse, and smart device setup and troubleshooting, plus more!
What does Technician by-the-hour cost?
We charge $75 per hour ($1.25 per minute). You will not be responsible for payment if we cannot resolve your issue.
Just give us a call at (800) 774-2740 and we’ll let you know if we can help with your issue. We offer a free diagnosis.