To begin the troubleshooting process, look to see if your scanner is displaying an error code. If it’s not, check your computer’s error messages. Generally, the issue will display on the scanner. Your scanner will also likely provide you with step-by-step instructions on how you can move forward. If no error message is found, though, the common problems and solutions reviewed below will come in handy.
Archiving your photos, negatives and documents is an efficient way to safeguard your information against loss. With this information online, you can rest assured that your important documents and images won’t be lost.