How to Use Remote Connect to Provide Basic Remote Tech Support: Connect Remotely to Help Relatives and Neighbors

Many of you have provided basic technical support and troubleshooting for families and neighbors that aren’t as tech savvy, especially for those that did not grow up with the internet and computers. COVID-19 and social distancing has possibly severed the ability for you to be physically present to resolve their current tech issues. But tech issues aren’t going away (in fact they may be increasing as home-bound people are using tech more often while at home). So how does one resolve these issues? Over the phone can be painstaking and frustrating. Luckily, there are a few options to remotely connect with someone else to offer remote support and help them with their computer, issues on the internet, hardware issues, smartphone, and tablet issues.

iCloud: How to Connect, Use, and Common Troubleshooting

When you use an Apple device, you can use iCloud. iCloud is an internet-based Apple service that allows users to store, sync and backup their data across their devices.  All Apple devices come with 5 GB of free iCloud storage. For some users, this is enough storage, but for others, an upgrade is necessary. Regardless… Read more →

The Right to Repair Electronics

The right to repair refers to both an idea as well as proposed legislation that allows a consumer to repair, modify, and improve the devices they have purchased and own rather than being forced into using the manufacturer’s limited approved repair services, parts and accessories.

macOS and Windows 10: How to See Which Apps Are Using Your Mic and Camera

That being said, these devices are installed for a reason. Without them, you couldn’t make precious video calls to your loved ones and use many other helpful applications. Users need to take advantage of these technologies, not the other way around. Fortunately, there are a few ways to protect yourself and your sensitive content.

How to Recover, Restore and Reinstall Your macOS

When you started your Apple computer for the first time, you were likely amazed with its speed and ease of use. Computers generally run smoothly and efficiently at first. However, as time passes, a device can slow for several reasons. When this occurs, there’s a few things you can do, like reinstalling macOS. Additionally, this post covers how to recover and recover your Mac operating system if the need should arise.

How to Connect Your Computer’s Mouse, Keyboard and Printer

How to connect and configure your mouse, keyboard and printer in a few easy steps, even if you don’t have the instructions.

How To Decipher Real From Fake Operating System Updates

If you want to keep your Windows or Apple computer running smoothly and avoid fake operating system updates, follow these essential security tips.