How to Use Remote Connect to Provide Basic Remote Tech Support: Connect Remotely to Help Relatives and Neighbors

Many of you have provided basic technical support and troubleshooting for families and neighbors that aren’t as tech savvy, especially for those that did not grow up with the internet and computers. COVID-19 and social distancing has possibly severed the ability for you to be physically present to resolve their current tech issues. But tech issues aren’t going away (in fact they may be increasing as home-bound people are using tech more often while at home). So how does one resolve these issues? Over the phone can be painstaking and frustrating. Luckily, there are a few options to remotely connect with someone else to offer remote support and help them with their computer, issues on the internet, hardware issues, smartphone, and tablet issues.

How to Best Use Remote Tech Support During Self-Isolation or Quarantine

It makes sense that as people spend more time inside they use more technology. It’s the easiest way to minimize disruptions to our life. The consequence of increased technology use, though is tech issues increase tremendously, as well.

Give the Gift of Tech Support

Have peace of mind knowing that you or a loved one can reach out to a professional technician 24/7 for any at-home tech issue. With the HelpCloud Tech Support membership our members are also secured with a premium license to Webroot® antivirus software, unlimited data backup with a premium license to iDrive®, and protected with our partnered identity and restoration services via EZShield®. All this, along with quarterly computer cleans and weekly Tech Tips for one bundled month-to-month price of $29.97. This membership has no contract and can be cancelled at any time by phone or email. Call 800-813-5977 to learn more.

HelpCloud’s 2019 in Review

2019 is by far our best year here at HelpCloud. Well, it’s our only year, so that was an easy decision. This year we are so excited to have launched HelpCloud. The brainstorming and forming of HelpCloud started in August of 2018. Seven months later we officially launched the website and company on April 1, 2019. No, it was not an April Fool’s joke. But the day did bring us a lot of joy. We are thankful to have the name HelpCloud and know that it will help define our mission and carry us into the future.

HelpCloud Tech Support Membership Explained

Why Consider a Membership and What Tech Support Companies are Legitimate? HelpCloud – Leading the Industry in Customer Care Call 1-800-813-5977 to inquire about our month-to-month Tech Support Membership. HelpCloud services include a technical support membership for those who rely on regular help with their personal digital devices and online experience. We take pride in… Read more →

Aging in Place

Liberty through Technology What is Aging in Place and What is Technology’s Role? Background image: Happy Senior Couple From Behind Looking at Front of House. We are living in a time that allows us to benefit greatly from technology. These benefits can be for all ages and types of people at their work, on the… Read more →